Assessment of Electronic Banking Services Influence on Corporate financial performance of Selected Deposit Commercial Banks in Nigeria

Abstract

The emergence of electronic banking services has brought about significant changes in the global financial industry, including Nigeria. Services like internet banking, mobile banking, and automated teller machines have become essential components of modern banking, offering enhanced accessibility, speed, and security for both customers and banks. This study examined the impact of e-banking services on the corporate financial performance of selected deposit money banks in Nigeria. Data from 14 listed deposit money banks were analyzed, focusing on 5 banks with available data. These data were sourced from the annual financial reports of these banks from the period 2020-2024. Through panel regression analysis, the study found that Automated teller machines and mobile banking positively impact corporate financial performance, while point of sale systems have a negative effect. Recommendations include increasing Automated teller machines installations for enhanced corporate financial  performance by banks, optimizing mobile banking by improving network connectivity, and minimizing investments in Point of sale systems due to their limited contribution to corporate financial performance.